Policies

  • WE DO NOT ACCEPT RETURNS

  • Please make sure your department's financial advisor has signed off on the IDRs.

  • *All IDRs need to be filled out in its entirety by customer.

  • No Pick up will be allowed without an IDR. (No Exceptions.)

  • Please be advised that prices of some items in our database might be old and need to be updated. We will put the correct price on your invoice, which you can check online.

  • Frozen items are shipped overnight, and dry items are shipped by ground carrier to arrive in about 3-5 working days. Orders for non-stocked items should be placed before 2:00 p.m. to arrive within 2 days*.

  • You never pay more than the list price. In fact, we offer many items at a considerable discount from the list price. NO SHIPPING CHARGES!

  • Please place all your orders online. If you have any questions please call (305) 243-6998.

  • You will be notified by email when your order has arrived. You may also click on MyAccount and view your order status.

‚ÄčThank you for your cooperation!